ITSAGO AI is a South African AI-powered interview preparation and CV optimisation application. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), GDPR, and applicable global privacy standards.
| Service | Purpose | Data Sent |
|---|---|---|
| Google Firebase | Authentication, database, storage | Account info, scores |
| Anthropic Claude AI | CV rewriting, AI coaching | CV content (ephemeral) |
| Microsoft Azure | Text-to-speech (AI voice) | Text only |
| Google ML Kit | Face detection during interviews | On-device only, not uploaded |
| Google Analytics | App analytics | Anonymous usage data |
Your camera and microphone are used only during live interview sessions for real-time feedback. No recordings are saved to our servers. All video processing happens on your device.
You have the right to:
ITSAGO AI is intended for users 16 years and older. We do not knowingly collect data from children under 16. If we discover such data has been collected, it will be deleted immediately.
| Data Type | Retention Period |
|---|---|
| Account info | Until account deletion |
| Interview scores | Until account deletion |
| CV uploads | Deleted immediately after processing |
| Camera/audio | Never stored |
| Crash logs | 90 days |
We will notify users of significant changes via in-app notification. Continued use of the app after changes constitutes acceptance.